Warranty Policy

One-Year Limited Workmanship Warranty (NYC)

1Warranty Coverage

icGeneralContractor icGeneralContractor warrants that all labor and workmanship performed shall be free from defects for a period of one (1) year from the date of substantial project completion.

2Scope of Warranty

This warranty applies solely to defects directly resulting from workmanship performed by icGeneralContractor and not from materials or external conditions. Covered items may include:

Improper installation
Defective workmanship
Failure to perform work in accordance with generally accepted industry standards

3Warranty Service Obligation

Upon a valid claim, icGeneralContractor agrees to:

Inspect the reported issue
Repair or correct defective workmanship at no additional labor cost

Repairs will be scheduled within a reasonable timeframe based on availability and project conditions.

4Written Notice Requirement (MANDATORY)

The Client must notify icGeneralContractor in writing within thirty (30) days of discovering any defect or issue. Failure to provide written notice within this 30-day period shall result in automatic voiding of the warranty claim.

Accepted Methods of Written Notice:

All submissions must include:

Description of the issue
Photos (if applicable)
Project address
Approximate date of project completion

5Service Call Policy

icGeneralContractor reserves the right to charge a service call fee for all warranty inspections. This fee will be waived only if the issue is confirmed to be caused by defective workmanship covered under this warranty.

6Exclusions

This warranty does NOT cover:

Normal wear and tear

Damage due to misuse, abuse, negligence, or lack of maintenance

Work altered, modified, or repaired by others

Manufacturer or material defects (covered under separate manufacturer warranties)

Damage caused by external factors including but not limited to water intrusion, structural movement, fire, pests, or weather

Pre-existing conditions not included in the original scope of work

7NYC Compliance Disclaimer

All work is performed in accordance with applicable New York City building codes and regulations at the time of installation. This warranty does not cover upgrades or modifications required due to future code changes or unrelated violations.

8Limitation of Liability (CAP)

To the fullest extent permitted by law, icGeneralContractor's total liability under this warranty or related to the project shall be strictly limited to the total amount paid by the Client for the original contracted work.

Under no circumstances shall icGeneralContractor be liable for:

Indirect, incidental, special, or consequential damages
Loss of business, revenue, profits, or use
Damage to contents, inventory, or personal property

9Non-Transferability

This warranty is non-transferable and applies only to the original client unless otherwise agreed in writing.

10Access for Repairs

The Client agrees to provide reasonable and timely access to the property for inspection and repair. Failure to provide access may void warranty obligations.